Frequently Asked Questions

Are there recruitment or contractual fees?
We resource talent from various sources. Most of our recruiters are working remotely. So they are not from a fixed place but come from different areas and countries. We hire the best talents for our clients. Our most amazing & talented engineers and developers are mainly based in Bangladesh & India. 
Where do you source talent from?
Are all tech and project development experts fluent in English?
Where is your customer service team located?
Are SoftlabNY experts available for on-site assignments?
What happens if I cannot reach my SoftlabNY expert during an assignment?
What if I am not satisfied with my service?

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